Job Profile – Sales Coordinator
Position Summary:
Proactive and detail-oriented Sales Coordinator with over 1 year of experience supporting sales teams, managing client communication, and ensuring smooth order processing. Skilled in coordinating between departments, preparing quotations, maintaining sales records, and providing exceptional customer service.
Key Responsibilities:
Coordinate and support the sales team in achieving monthly and quarterly targets.
Prepare and send quotations, invoices, and sales orders to clients.
Maintain accurate customer records and update CRM or ERP systems.
Handle client inquiries via phone, email, and in-person meetings.
Follow up with clients for payments, order confirmations, and delivery updates.
Liaise with logistics, accounts, and production teams for timely order execution.
Prepare sales reports, track leads, and assist in sales presentations.
Ensure high levels of customer satisfaction by addressing queries promptly.
Assist in organizing promotional events, exhibitions, and client meetings.
Skills & Competencies:
Sales coordination & order management
Customer relationship management
Microsoft Office (Excel, Word, PowerPoint)
Basic ERP/CRM knowledge
Communication & interpersonal skills
Time management & multi-tasking
Problem-solving abilities