Sales Co-ordinator

Job Description – Sales Coordinator

for Millennial Premium Living Pvt Ltd

Position: Female Sales Coordinator
Role Overview

We are looking for a dynamic and customer-focused Sales Coordinator to manage student admissions, sales activities, and resident relationships across our hostel and premium living units. The ideal candidate should possess strong communication skills, sales orientation, and the ability to manage leads efficiently while ensuring excellent resident experience.

Key Responsibilities

1. Telecalling & Lead Management

• Handle outbound and inbound calls for admission inquiries.

• Provide detailed information regarding hostel facilities, amenities, and pricing.

• Maintain and update lead data in Google Sheets and CRM systems.

• Ensure timely follow-ups and professional communication with prospective residents.

2. Admissions & Sales Coordination

• Manage admission processes and documentation.

• Track leads and prepare daily sales activity reports.

• Maintain admission, occupancy, and exit records.

• Follow up on online applications and convert leads into admissions.

3. Financial Coordination

• Ensure timely fee collection and booking updates.

• Coordinate security deposit refunds and No Objection Certificates (NOCs).

• Maintain accuracy in payment and booking records.

4. Resident Engagement & Support

• Coordinate onboarding for new residents.

• Organize resident engagement activities and events.

• Address resident concerns and ensure quick grievance resolution.

• Support resident retention initiatives and maintain discipline standards.

5. Facility & Inventory Coordination

• Monitor occupancy and vacancy updates.

• Coordinate with maintenance and operations teams for issue resolution.

• Ensure smooth functioning of resident management applications and systems.

6. Marketing & Branding

• Monitor online reviews and ratings.

• Support branding and promotional activities.

• Implement local marketing initiatives to improve occupancy.

7. Reporting & Documentation

• Generate monthly MIS and sales reports.

• Maintain confidentiality and accuracy of student/resident records.

Key Performance Indicators (KPIs)

• Number of qualified leads generated

• Follow-up efficiency and outbound calls

• Lead-to-admission conversion ratio

• Achievement of sales targets

• Database accuracy and reporting

• Resident satisfaction and retention

Candidate Requirements

• Proficiency in English, Hindi, and Kannada
  (Telugu and Malayalam will be an added advantage)

• Prior experience in student housing, admissions, or sales coordination preferred

• Strong communication and interpersonal skills

• Ability to work during weekends in peak admission seasons

• Proactive attitude with good coordination and multitasking abilities

• Candidates residing within a 10 km radius will be preferred

• It is a Full Time Sales / Business Development job for candidates with 1 - 3 years of experience.