Quality Auditor

Job Title: Quality Auditor

Location: Gurgaon, Sector 19, Phase 5
Experience Required: 1+ Year
Salary: Up to ₹25,000 In-hand

Job Overview

We are looking for a detail-oriented and responsible Quality Auditor to monitor and evaluate customer interactions/processes and ensure quality standards are maintained. The candidate should have good communication skills and the ability to identify areas of improvement.

Key Responsibilities

• Monitor and audit calls/processes as per company quality standards

• Provide feedback to team members based on audit findings

• Prepare quality reports and maintain audit records

• Identify process gaps and suggest improvements

• Ensure compliance with company policies and procedures

• Coordinate with team leaders and operations teams for performance improvement

• Maintain accuracy and attention to detail while auditing

Requirements

• Minimum 1+ year of experience in Quality Auditing/Quality Analysis

• Good verbal and written communication skills

• Strong observation and analytical skills

• Basic knowledge of MS Excel and reporting

• Ability to handle feedback professionally

• Graduate preferred

Preferred Skills

• Attention to detail

• Team coordination

• Problem-solving ability

• Time management skills

Work Location: Gurgaon, Sector 19, Phase 5
Salary Budget: ₹25,000 In-hand

• It is a Full Time Sales / Business Development job for candidates with 1 - 6+ years Experience.