Pre-Sales Executive

Lead Management & Qualification

• Handle inbound inquiries from portals, campaigns, referrals, and walk-ins.

• Make outbound calls to generate interest and qualify leads as per project criteria.

• Understand customer requirements, preferences, budgets, and timelines.

• Maintain and update CRM with accurate lead information and follow-up details.

Customer Engagement

• Provide project details, amenities, pricing, location insights, and USPs to prospects.

• Share brochures, floor plans, videos, and other marketing materials.

• Address preliminary queries and objections before passing leads to sales.

• Nurture warm leads through follow-up calls, WhatsApp, SMS, and email communication.

Coordination

• Schedule site visits, virtual tours, and meetings for the sales team.

• Coordinate with the Sales, Marketing, and CRM teams to ensure seamless lead flow.

• Share customer feedback with marketing to improve campaigns and messaging.

Reporting & Data Management

• Track daily/weekly lead conversions, follow-ups, and performance metrics.

• Prepare and submit MIS reports on lead status, source performance, and conversion ratios.

Required Skills & Competencies

• Excellent verbal and written communication skills.

• Strong customer handling and persuasion skills.

• Ability to understand customer needs and match them to the right property offering.

• Good knowledge of real estate market trends (training can be provided).

• CRM usage experience preferred (Salesforce, Lead Squared, or similar tools).

• Target-oriented and comfortable working in a fast-paced environment.

• It is a Full Time Sales / Business Development job for candidates with 1 - 5 years of experience.