Customer Support Executive

Job Description: Call Centre Executive

Location : Hyderabad

Roles and Responsibilities:

· Responsible for making outbound calls and regular follow-up on calls/leads assigned.

· Answering inbound calls /customer queries related to the OVAL Fertility services, book appointments and follow-ups for footfalls.

· Asking questions to engage customers and keep the conversation going i.e by understanding the customer requirements and closing sales.

· Excellent communication, interpersonal, organizational skills with a high sales closing rate.

· Exceptional customer service skills.

· A proven track record of successfully meeting sales quota preferably over the phone shall be strongly preferred.

Desired Candidate Profile:

· Previous experience in and outbound call center or a related sales process (Healthcare preferred). Minimum of 1 year of Tele-sales/Voice based Support experience is mandatory.

· Build a strong relationship/trust with customers by understanding the customer requirements and talking the way into a sale conversion.

· Answering phones and explaining the product and services offered by the Hospital.

· Excellent communication, interpersonal, organizational skills with a high sale closing rate.

· Excellent communication skills in English & Telugu or English & Hindi.

· Day Shift Timing will be between 08:00 AM to 08:00 PM rotational shifts and will be operating 6 days a week with rotational Weekly off.

· It is a full-time work from an office job.

• It is a Full Time Sales / Business Development job for candidates with 1 - 2 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹24000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., HRH NEXT SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 10 Customer Support Executive at HRH NEXT SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has 09:00 AM - 06:00 PM timing.