Customer Relationship Manager

ABOUT RITEX

Ritex Real Estate LLC is a full-service real estate development company based in Katy, Texas USA, serving the Greater Houston area. Established in 2018, the company specializes in Design and Engineering, Construction Management, Property Management services, and Investment Management services. Their mission emphasizes integrity, quality, and timely delivery, aiming to build structures with enduring value.

Position Overview

Responsible for Marketing, Leasing & Facility Management. Managing all aspects of the leasing process, from marketing available properties and generating leads to tenant screening, lease execution, and retention. Overseeing the day-to-day operations, maintenance, and safety of properties. This role ensures that all properties are well-maintained, compliant with safety standards, cost-efficient, and provide a positive experience for tenants and stakeholders.

1.   Advertising & Lead Generation:

a)       Develop and execute property marketing strategies to drive inquiries and occupancy.

b)       Create and manage online property listings on platforms such as Zillow, Apartments.com, Realtor.com, Craigslist, and social media channels.

c)       Monitor ad performance, optimize campaigns, and report on lead conversion rates.

2.   Leasing & Property Management:

a)       Conduct property tours, respond promptly to inquiries, and convert prospects into tenants.

b)       Screen applicants through background, employment, and credit checks to ensure high-quality tenants.

c)       Prepare, negotiate, and execute lease agreements, renewals, and related documents.

d)       Coordinate move-in/move-out inspections and ensure unit readiness.

e)      Maintain tenant relationships to promote renewals and minimize vacant properties.

1.   Facility Management:

a)       Property Manager is responsible for overseeing property operations, including maintenance, repair, cleaning, security, housekeeping, landscaping, and utilities, among other responsibilities.

b)       Supervise and develop facility staff and maintenance personnel.

c)       Respond promptly to tenant/resident concerns, inquiries, and service requests to ensure high-level satisfaction.

d)       Coordinate with contractors, facility teams, and vendors for scheduled maintenance, repair work, and emergency response.

e)       Conduct regular inspections of buildings, equipment, and systems (HVAC, electrical, plumbing, etc.) to ensure safety and functionality.

f)        Ensure compliance with local, state, and federal regulations (OSHA, fire safety, environmental standards, etc.).

g)       Develop and implement preventive maintenance programs to minimize downtime and extend asset life.

h)       Support sustainability initiatives and implement energy-saving practices

2.   Financial & Administrative:

a)       Assist in setting and monitoring rental rates based on market trends.

b)       Work with the legal and finance teams on rent collection, arrears follow-up, and documentation.

c)       Maintain accurate records of maintenance activities, service agreements, and property documentation.

d)       Help manage property budgets, track expenses, and support preparation of financial and operational reports.

e)       Prepare leasing and financial reports for management review.

f)        Stay up to date with local housing laws, regulations, and fair housing standards.

Required Skills:

1.       Strong leadership and Excellent verbal & written communication skills, ability to call, connect and interact with potential clients.

2.       Strong knowledge of building systems (HVAC, electrical, plumbing, fire safety).

3.       Excellent organizational, budgeting, and project management skills.

4.       Strong computer skills, including proficiency in MS Office Suite (MS Word, Power Point & MS Excel).

5.       Strong problem-solving skills and the ability to multitask in a fast-paced environment.

Ability to work under pressure and handle multiple properties simultaneously.

• It is a Full Time Sales / Business Development job for candidates with 3 - 6 years of experience.

More about this Customer Relationship Manager job

1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
   Ans: The candidate should be Graduate and above and above with 3 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹40000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., Ritex Design And Construction Management Private L.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Manager role?
   Ans: There is an immediate opening of 3 Customer Relationship Manager at Ritex Design And Construction Management Private L
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job has 09:00 AM - 06:00 PM timing.