We are seeking a dynamic and results-driven Senior Retail Sales Manager to lead our retail sales team across multiple locations. This role is responsible for developing and executing sales strategies, driving revenue growth, improving store performance, and ensuring an exceptional customer experience. The ideal candidate has strong leadership skills, deep retail industry knowledge, and a proven track record of achieving and exceeding sales targets.
Develop and implement comprehensive retail sales strategies to achieve sales targets and business goals.
Oversee daily operations of multiple retail stores, ensuring alignment with company policies and brand standards.
Lead, coach, and motivate retail sales managers and store teams to deliver outstanding performance.
Analyze sales data and market trends to identify opportunities and areas for improvement.
Monitor KPIs and store performance metrics, preparing detailed sales reports for senior management.
Ensure high standards of visual merchandising and store presentation.
Collaborate with marketing and product teams on promotional campaigns and in-store activities.
Handle high-level customer issues and support the resolution of escalated complaints.
Recruit, train, and develop top talent in retail sales roles.
Maintain strong knowledge of industry trends, competitor activities, and customer preferences.