Retail Sales Executive

📌 ••Job Responsibilities — Retail Sales Associate

TesniQ Electric Company••

1. Customer Engagement & Sales Conversion

• Greet and assist walk-in customers with a friendly and professional attitude.

• Understand customer needs and recommend appropriate electrical products and solutions.

• Demonstrate product features, benefits, and pricing clearly to customers.

• Achieve daily and monthly sales targets set by the company.

2. Product Knowledge & Promotion

• Stay up-to-date with specifications and applications of all electrical products sold (e.g., cables, switches, sockets, lights, wires, panels, etc.).

• Educate customers on product usage, safety, and maintenance.

• Highlight promotions, seasonal offers, and new arrivals to influence purchasing decisions.

3. Inventory & Merchandising

• Ensure products are well-stocked, labeled, priced accurately, and attractively displayed.

• Coordinate with the Inventory Management team (e.g., Sujeet Bhosle) to report low-stock items and reorder requirements.

• Assist in receiving deliveries and updating stock records.

4. Sales Administration

• Process sales transactions accurately using the billing system.

• Prepare quotations, issue invoices, and collect payments as per company policies.

• Maintain accurate records of daily sales, returns, and customer details.

5. Customer Service & Support

• Address customer inquiries, product issues, and complaints promptly and professionally.

• Follow up with customers on pending orders, deliveries, and after-sales support.

• Build and maintain long-term relationships to encourage repeat purchases.

6. Store Appearance & Safety

• Maintain cleanliness and organization of the retail space.

• Adhere to workplace safety standards and report any hazards immediately.

• Ensure products are stored safely according to electrical safety guidelines.

7. Team Collaboration

• Work closely with fellow retail staff, supervisors, and warehouse teams.

• Participate in team meetings, training, and product knowledge sessions.

• Support new staff in learning processes and customer interaction best practices.

• It is a Full Time Retail / Counter Sales job for candidates with 2 - 6 years of experience.