Retail Executive

Job Description

About the Role:

We are looking for enthusiastic and customer-friendly individuals to join our Free-Roam VR Game Zone team in a hybrid Sales + Operator role. You will be responsible for welcoming guests, briefing them about our VR experiences, ensuring smooth gameplay operations, and converting walk-ins into players through engaging communication and active upselling.

Key Responsibilities:

Customer Engagement & Sales

• Greet and interact with walk-in customers and groups.

• Explain VR game experiences, match types, pricing, and safety protocols.

• Actively promote current offers, group packages, and loyalty benefits.

• Encourage on-the-spot bookings and handle upselling for additional sessions.

• Maintain a friendly and engaging atmosphere to enhance guest experience.

Operations & Game Support

• Operate VR equipment, including headset fitting, calibration, and monitoring.

• Conduct game briefings and debriefs, ensuring participants understand gameplay and safety rules.

• Coordinate smooth game sessions – including queue management and team assignments.

• Assist in photo capturing and uploading (as per system/app guidelines).

• Maintain hygiene and functionality of VR gear and play area.

• Report any technical issues or customer complaints to supervisors promptly.

Administrative & Miscellaneous

• Help manage the waiting list and input player/team details using our internal system.

• Support marketing activities within the zone, like setting up displays and managing small contests.

• Maintain daily activity logs and feedback reports.

• It is a Full Time Retail / Counter Sales job for candidates with 6 months - 2 years of experience.

More about this Retail Executive job

1. What is the eligibility criteria to apply for this Retail Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹8000 - ₹16000 per month + Incentives that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Retail Executive job?
   Ans: This Retail Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Retail Executive job?
   Ans: No, there is no fee applicable for applying this Retail Executive job and during the employment with the company, i.e., BOARD'S & BREW'S CAFE AND GAMING.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Retail Executive role?
   Ans: There is an immediate opening of 5 Retail Executive at BOARD'S & BREW'S CAFE AND GAMING
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Retail / Counter Sales job.
8. What are the timings of this Retail Executive job?
   Ans: This Retail Executive job has 12:00 PM - 09:00 PM timing.