Pharmacy Counter Salesman

Job Summary

The Pharmacy Retail & Counter Sales Executive is responsible for assisting customers, dispensing medications as per prescriptions (under supervision of a licensed pharmacist), and ensuring smooth day-to-day retail operations. The role requires strong customer service skills, attention to detail, and basic knowledge of pharmaceutical products.

Key Responsibilities

1. Customer Service & Sales

• Greet and assist customers in a professional and friendly manner

• Handle over-the-counter (OTC) product sales and provide basic product information

• Promote store products, offers, and healthcare items to achieve sales targets

• Address customer queries and resolve complaints effectively

2. Prescription Handling

• Receive and process prescriptions accurately under pharmacist supervision

• Ensure correct billing and labeling of medicines

• Maintain confidentiality of patient information

3. Inventory Management

• Monitor stock levels and report shortages

• Assist in ordering, receiving, and stocking medicines and healthcare products

• Check expiry dates regularly and remove expired/damaged stock

• Maintain proper storage conditions as per guidelines

5. Store Maintenance

• Maintain cleanliness and organization of the pharmacy

• Ensure proper display of products and adherence to merchandising standards

• Follow safety, hygiene, and regulatory guidelines

Qualifications & Skills

• Education: Diploma/Degree in Pharmacy or relevant field (preferred)

• Knowledge: Basic understanding of medicines, OTC products, and healthcare items

• Skills:

  • Strong communication and interpersonal skills

  • Customer-focused approach

  • Basic computer and billing software knowledge

  • Attention to detail and accuracy

Key Competencies

• Customer Service Orientation

• Sales & Upselling Skills

• Time Management

Additional Requirements

• Knowledge of local language(s) preferred

• Familiarity with pharmacy regulations and compliance standards is an advantage

• It is a Full Time Retail / Counter Sales job for candidates with 6 months - 1 years of experience.