Retail Sales Jewellery Salesman

Sales Executive

Key Responsibilities:

1. Welcome customers visiting the showroom and assist them by showing gold, silver, diamond, or other jewellery based on their requirements.

2. Provide accurate information about purity (karat), weight, making charges, and design of jewellery.

3. Explain new designs and ongoing schemes to customers and close sales effectively.

4. Take out stock every morning and recount/store it safely at night. Maintain proper display arrangement.

5. Maintain contact with existing customers and inform them about new collections or offers.

6. Prepare accurate billing after sales and assist in payment processes.

Required Skills:

• Good communication skills (Gujarati, Hindi, English).

• Strong presentation and convincing skills.

• Customer handling ability.

• Willingness to work on sales targets.

• Professional grooming and disciplined behaviour.

Detailed Job Duties:

➤ Provide Professional Customer Assistance:

• Greet customers with a smile when they enter the showroom.

• Offer seating and hospitality (water, etc.).

• Understand customer needs, budget, and occasion (wedding, anniversary, gift, etc.) by asking relevant questions.

• Make customers feel comfortable and confident.

• Build trust by explaining in simple language with examples.

➤ Suggest Products & Close Sales:

• Present 2–3 best options based on customer preference and budget.

• Highlight product benefits and features.

• Provide information about offers, EMI options, and exchange policies.

• Confidently close the sale.

➤ Achieve Sales Targets:

• Work towards daily and monthly sales targets set by the company.

• Prepare daily sales reports.

• Follow up with customers via calls/messages and invite them back to the showroom.

• Put in extra effort during peak seasons and festivals.

➤ Stock & Display Management:

• Keep showroom displays clean and attractive.

• Participate in stock counting.

• Inform the manager about low-stock items.

• Follow safety guidelines while handling products.

➤ Billing & Order Processing:

• Ensure accurate billing for customer purchases.

• Handle payments (Cash, Card, UPI, and EMI).

• Provide clear information about order booking and delivery timelines.

• Hand over required documents and certificates.

➤ Build Long-Term Customer Relationships:

• Send thank-you messages/calls after purchase.

• Inform customers about new collections and offers.

• Handle customer complaints promptly and professionally.

• Generate new customers through referrals.

• It is a Full Time Retail / Counter Sales job for candidates with 1 - 6 years of experience.