Job Description – Travel Desk Executive
Job Title: Travel Desk Executive
Department: Administration
Location: Thane (Wagle Estate)
Reporting To: Admin Manager
Job Purpose
To manage and coordinate all employee and business travel arrangements, ensuring smooth, cost-effective, and timely travel services. The role involves handling flight and hotel bookings, ground transportation, travel documentation, vendor coordination, and employee travel support while ensuring compliance with company travel policies.
Key Responsibilities
1. Travel Planning & Booking
Coordinate domestic and international flight bookings for employees and management.
Arrange hotel accommodations, airport transfers, and local transportation.
Manage travel itineraries, ticket confirmations, and booking modifications.
Ensure travel arrangements are made within approved budgets and company policies.
2. Employee Travel Coordination
Act as the single point of contact for employee travel-related queries.
Coordinate travel requirements for business meetings, conferences, training programs, and official visits.
Handle last-minute travel changes, cancellations, rescheduling, and emergencies.
Share complete travel itineraries and relevant booking details with employees & management.
3. Vendor & Travel Agent Management
Coordinate with travel agencies, airlines, hotels, and transport vendors.
Negotiate competitive rates and identify cost-saving opportunities.
Monitor vendor service quality and resolve booking-related issues.
Maintain effective vendor relationships and ensure timely service delivery.
4. Documentation & Compliance
Maintain employee travel records, booking details, and travel history.
Verify travel requests and obtain necessary approvals before bookings.
Ensure compliance with the organization's travel policy.
Coordinate visa, passport, and other travel documentation requirements, wherever applicable.
5. MIS & Expense Management
Maintain travel expense records and booking trackers.
Prepare daily, weekly, and monthly travel reports.
Monitor travel costs against approved budgets.
Support invoice verification, payment coordination, and expense reconciliation.
Educational Qualification
Graduate in any discipline.
Diploma or certification in Travel & Tourism / Hospitality Management will be an added advantage.
Experience
1-3 years of experience in travel desk operations, corporate travel management, or administration.
Experience in handling domestic and international travel bookings will be preferred.