Senior HR Operations Executive

KEY RESPONSIBILITIES

Operations Architecture

• Own all HR documentation, templates, SOPs, and process maps

• Build and maintain a cloud-based HR document repository

• Drive standardization so that every team member delivers consistent outcomes across locations, shifts, and cities

Partner Lifecycle Management

• Plan and run the full employee lifecycle end-to-end, from issuing recruitment briefs to specialists, through to onboarding and Day 1 readiness

• Coordinate payroll and attendance processing in our internal system and with the Operations team

• Manage promotions, transfers, contract renewals, resignations, and offboarding

Workplace, Accommodation & Facilities

• Manage Google Workspace account lifecycle for all staff

• Oversee accommodation operations: move-in/out, master register, landlord relations, and petty cash

• Handle uniform orders, stock, distribution, and returns

• Maintain general office and facility upkeep across sites

Compliance, Vendor & Internal Control

• Maintain the compliance calendar and ensure all statutory deadlines are met (PF, ESIC, PT, Gratuity, Karnataka S&E, and others)

• Manage HR-related vendor contracts and conduct quarterly vendor performance reviews

• Document and enforce approval workflows via internal systems

• Conduct regular audits and proactively flag compliance, fraud, and grievance risks

Data, Reporting & Scaling

• Structure HR data and build automated dashboards that refresh without manual effort

• Deliver a monthly HR insight pack to the Manager

• Plan HR readiness for new store openings and city expansions

Team Coordination & Execution Assurance

• Coordinate and develop direct reports; set clear expectations, give honest feedback, and coach without micromanaging

• Verify that execution actually happens and that no critical tasks are missed

• Step in personally to execute whenever a team member is unavailable or a position is vacant

• It is a Full Time Recruiter / HR / Admin job for candidates with 5 - 6+ years Experience.