Admin Executive

Branch Operation Executive – Job Description

Position: Branch Operation Executive
Department: Operations
Location: Branch Office
Reports To: Branch Manager / Operations Head

Key Responsibilities

• Handle day-to-day branch operations, ensuring smooth functioning of all activities.

• Manage student walk-ins, inquiries, documentation, and application processing (for education consultancy setups).

• Maintain accurate records of leads, follow-ups, admissions, and fee submissions.

• Coordinate with universities, partner agencies, and internal departments for updates and workflow.

• Assist in pre-departure support, visa file preparation, and travel coordination.

• Ensure timely communication with students and parents regarding process updates.

• Oversee branch inventory, office supplies, and basic administrative duties.

• Prepare and submit daily/weekly MIS reports to management.

• Support the Branch Manager in target achievement and team coordination.

• Ensure the branch follows all company policies, procedures, and quality standards.

Skills & Qualifications

• Graduate in any discipline (MBA preferred but not mandatory).

• 1–3 years of experience in operations, admin, or customer service.

• Strong communication and interpersonal skills.

• Good knowledge of MS Office, CRM, email drafting, and document handling.

• Ability to multitask and manage deadlines.

• Professional, organized, and responsible attitude.

Key Competencies

• Problem-solving

• Attention to detail

• Time management

• Team coordination

• Customer service orientation

• It is a Full Time Recruiter / HR / Admin job for candidates with 6 months - 1 years of experience.