Key Roles and Responsibilities
• Oversee and manage front desk operations to ensure a seamless client experience.
• Handle client interactions, membership queries, and trial conversions in a professional manner.
• Coordinate and manage trainer schedules, client appointments, and daily studio activities.
• Monitor studio occupancy, revenue, and sales performance on a regular basis.
• Demonstrate effective negotiation and communication skills when interacting with clients and external
partners.
• Maintain a courteous and patient approach in handling client concerns and requests.
• Ensure adherence to studio operational standards and protocols.