Front Office/Sales Executive

SLAY PILATES

Job Description: Studio Manager – Slay Pilates About Slay Pilates

Slay Pilates is a leading fitness and wellness brand committed to delivering high-quality Pilates-based training that promotes strength, balance, and holistic well-being. With a modern approach and a client-centric philosophy, we aim to create a positive, inclusive, and motivating environment for every individual. Our studios focus on providing

exceptional client service, operational excellence, and an empowering community for both clients and employees.

Position Summary

Slay Pilates is seeking a professional and motivated Studio Manager to oversee the daily operations of our studio. The incumbent will play a key role in ensuring superior client experience, smooth studio

functioning, and effective coordination between trainers and clients. The role demands excellent communication, organizational, and interpersonal skills, along with the ability to manage multiple tasks efficiently in a fast-paced environment.

Key Roles and Responsibilities

·          Oversee and manage studio operations to ensure a seamless client experience.

·          Handle client interactions, membership queries, and trial conversions in a professional manner.

·          Coordinate and manage trainer schedules, client appointments, and daily studio activities.

·          Monitor studio occupancy, revenue, and sales performance on a regular basis.

·          Demonstrate effective negotiation and communication skills when interacting with clients and external partners.

·          Maintain a courteous and patient approach in handling client concerns and requests.

·          Ensure adherence to studio operational standards and protocols.

Candidate Requirements

·          Education: Graduate degree in any discipline (B. Com graduates preferred).

·          Gender: Female candidates only.

·          Required Skills and Competencies:

o     Excellent fluency in English (spoken and written).

o     Strong negotiation, communication, and interpersonal skills.

o     Basic proficiency in Microsoft Excel.

o     Patience, professionalism, and client-handling ability.

o     Organizational and multitasking capabilities.

Compensation and Training Details

·          Annual Package: Up to ₹4.8 LPA, commensurate with qualifications and performance.

·          Training Period: 20 days of structured training prior to full-time onboarding.

o     The training period will be compensated as per the salary structure.

Additional Details

·          Employment Type: Full-time

·          Experience Level: Entry-level or experienced candidates, both can apply.

·          Location: Gurgaon DLF Phase 1

Why Join Slay Pilates

At Slay Pilates, we believe in nurturing talent and fostering a culture of growth and excellence. Joining our team offers you an opportunity to develop professionally in a dynamic environment that values teamwork, integrity, and client

satisfaction.

• It is a Full Time Receptionist job for candidates with 0 - 6 months of experience.