Front Desk Receptionist

18,000 - 30,000 /month*

Opo Rooms

Sector 45 Gurgaon, Gurgaon

₹5,000 incentives included

6 - 12 months Experience in Receptionist

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Customer Handling

Handling Calls

Organizing & Scheduling

Job Highlights

Graduate and above

Females Only

10:00 AM - 07:00 PM | 6 days working

Job Description

Hotel Receptionist – Job Responsibilities

A Hotel Receptionist is the first point of contact for guests and is responsible for providing excellent customer service while ensuring smooth front desk operations.

Key Responsibilities

Welcome guests with a friendly and professional attitude.
Handle guest check-in and check-out efficiently.
Answer phone calls, emails, and guest inquiries.
Manage room reservations, cancellations, and modifications.
Verify guest identity and process payments.
Maintain accurate guest records in the hotel management system.
Coordinate with housekeeping to ensure room readiness.
Assist guests with requests, complaints, and special arrangements.
Provide information about hotel facilities, local attractions, and transportation.
Handle cash, credit card transactions, and prepare daily reports.
Ensure the reception area is clean, organized, and presentable.
Follow hotel policies, safety procedures, and confidentiality standards.
Coordinate with other departments to ensure a seamless guest experience.

Required Skills

Excellent communication and interpersonal skills.
Strong customer service orientation.
Basic computer knowledge and familiarity with hotel booking software.
Good problem-solving and multitasking abilities.
Ability to work in shifts, including weekends and holidays.
Professional appearance and positive attitude.
Basic English communication skills (additional languages are an advantage).

Qualifications

High School Diploma or Graduate (Hotel Management preferred).
0–2 years of experience in hospitality or customer service (freshers can also apply).
Experience with hotel PMS software (such as Opera, IDS, or eZee) is an added advantage.

This job role is ideal for candidates who enjoy interacting with people, delivering excellent guest service, and working in a fast-paced hospitality environment.

Other Details

It is a Full Time Receptionist job for candidates with 6 months - 1 years of experience.

More about this Front Desk Receptionist job

What skills and experience do you need for this Front Desk Receptionist job?
Ans : To apply for this Front Desk Receptionist job, candidates should have skills like Computer Knowledge, Customer Handling, Handling Calls, Organizing & Scheduling along with 1-1 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹30,000 per month in this Front Desk Receptionist position.
What is the work schedule for this Front Desk Receptionist job?
Ans : This Front Desk Receptionist job has 6 days working days and timings from 10:00 AM - 07:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 45 Gurgaon, Gurgaon.
How many vacancies are there for this Front Desk Receptionist job?
Ans : There are 10 vacancies for this Front Desk Receptionist role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-1 years of experience are eligible to apply for this Front Desk Receptionist role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Front Desk Receptionist, you will work on skills like Computer Knowledge, Customer Handling, Handling Calls, Organizing & Scheduling.
What is the job location for this position?
Ans : The job location for this Front Desk Receptionist position is Sector 45 Gurgaon, Gurgaon.
Who is the right fit for this Front Desk Receptionist job?
Ans : A candidate having skills like Computer Knowledge, Customer Handling, Handling Calls, Organizing & Scheduling with 1-1 years of experience is the right fit for this Front Desk Receptionist job.
What makes this Front Desk Receptionist job a good opportunity?
Ans : This Front Desk Receptionist job is a good opportunity as it offers a salary between ₹18,000-₹30,000 per month. This is a Full Time job and has 10 openings.