Key Responsibilities :
1 Greet and attend to walk-in clients in a professional and friendly manner
2 Handle incoming inquiries via calls, WhatsApp, and social media platforms
3 Manage appointment scheduling and studio bookings efficiently
4 Maintain and update client records and database
5 Coordinate with trainers regarding class schedules and client requirements
6 Assist clients with basic information about Pilates programs, packages, and studio services
7 Ensure proper follow-ups with clients for appointments and inquiries
8 Handle front desk operations including check-ins and registrations
9 Maintain cleanliness and organization of the reception area
10 Support promotional activities and client engagement initiatives