Job Description:
· Greets, registers, and attends to patients/customers.
· Answers telephone and customer queries.
· Transmits and receives telephone messages and sets appointments
· Makes and confirms appointments.
· Provides and ensures high-quality customer relations. Receives and resolves customer complaints in a manner consistent with company policy.
· Answers inquiries pertaining to services, registration of customers, requirements at the clinics, information sharing regarding prices & packages and travel directions & guidance to customer.
· Front desk Administration task
· Flexible, adaptable, quick learner, independent and willing to travel extra mile.
· Grooming and maintaining the office and self-hygiene is essential daily.
Skills: Presentable & Good in English communication
Working hours for Branches: Tuesday to Saturday 11 am to 8 pm and Sunday 10 am to 6 pm
Weekly Off: Monday
Head office working hours: Monday to Saturday 9 am to 6 pm and Sunday week off