Front Desk Receptionist

Front Office Executive – Key Responsibilities

🛎️ Guest Services

• Welcome and greet guests warmly on arrival.

• Perform check-in and check-out procedures efficiently.

• Handle guest inquiries, complaints, and requests professionally.

• Provide information about hotel facilities, services, and local attractions.

💻 Administrative Duties

• Maintain accurate guest records and update reservation systems.

• Handle room bookings, cancellations, and modifications.

• Manage billing and process payments (cash, credit card, etc.).

• Maintain and organize front desk files and documentation.

📞 Communication & Coordination

• Answer telephone calls, emails, and other communications.

• Coordinate with housekeeping, maintenance, and other departments to fulfill guest needs.

• Relay important messages or information to guests or staff.

🧾 Cash and Report Handling

• Maintain a daily cash float and balance cash register at the end of the shift.

• Prepare reports such as daily occupancy, revenue, and guest feedback reports.

🧑‍💼 Professionalism and Presentation

• Maintain a clean and presentable front desk area.

• Dress in proper uniform and follow grooming standards.

• Uphold hotel policies, procedures, and guest confidentiality.

🧠 Skills Required

• Excellent communication and interpersonal skills.

• Proficiency in hotel management software (e.g., Opera, IDS, or similar).

• Problem-solving and conflict resolution abilities.

• Multitasking and time management.

• It is a Full Time Receptionist job for candidates with 2 - 6 years of experience.

More about this Front Desk Receptionist job

1. What is the eligibility criteria to apply for this Front Desk Receptionist job?
   Ans: The candidate should be Graduate and above and above with 2 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Varanasi.
3. How many working days are there for this Front Desk Receptionist job?
   Ans: This Front Desk Receptionist job will have 6 working days.
4. Are there any charges applicable while applying or joining this Front Desk Receptionist job?
   Ans: No, there is no fee applicable for applying this Front Desk Receptionist job and during the employment with the company, i.e., Banaras Haveli.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Front Desk Receptionist role?
   Ans: There is an immediate opening of 3 Front Desk Receptionist at Banaras Haveli
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Receptionist job.
8. What are the timings of this Front Desk Receptionist job?
   Ans: This Front Desk Receptionist job has 09:00 AM - 06:00 PM timing.