Technical Assistant

Position: Technical Head (Full-Time)

Oriel Financial Solutions Pvt. Ltd. is looking for an experienced Technical Head to lead our technical operations and support team. The ideal candidate should have strong experience working with the SBI Kiosk Portal and be capable of resolving related technical issues and queries raised by Customer Service Points (CSPs).

Key Responsibilities:

• Manage and oversee all technical aspects of SBI Kiosk operations.

• Handle and resolve portal-related issues, errors, and queries from CSPs efficiently.

• Coordinate with SBI technical support teams for escalations and backend resolutions.

• Monitor system performance and ensure seamless kiosk functioning.

• Train and support team members and CSPs on portal-related processes.

Requirements:

• Proven experience working with the SBI Kiosk Banking Portal.

• Strong understanding of CSP operations and technical troubleshooting.

• Excellent problem-solving and communication skills.

• Ability to lead a technical team and manage multiple issues simultaneously.

Education & Experience:

• Bachelor’s degree in IT, Computer Science, or a related field (preferred).

• Minimum 2–4 years of relevant experience in SBI Kiosk or CSP technical support.

Why Join Us:

• Be part of a fast-growing financial solutions company.

• Work in a supportive and professional environment.

• Opportunity to grow your career in the fintech domain.

Job Types: Full-time, Permanent

Benefits:

• Cell phone reimbursement

• Commuter assistance

• Health insurance

• Paid sick time

• Paid time off

• Provident Fund

• It is a Full Time IT / Hardware / Network Engineer job for candidates with 1 - 4 years of experience.

More about this Technical Assistant job

1. What is the eligibility criteria to apply for this Technical Assistant job?
   Ans: The candidate should be Graduate and above and above with 1 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹20000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Technical Assistant job?
   Ans: This Technical Assistant job will have 6 working days.
4. Are there any charges applicable while applying or joining this Technical Assistant job?
   Ans: No, there is no fee applicable for applying this Technical Assistant job and during the employment with the company, i.e., Oriel Financial Solutions Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Technical Assistant role?
   Ans: There is an immediate opening of 2 Technical Assistant at Oriel Financial Solutions Private Limited
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this IT / Hardware / Network Engineer job.
8. What are the timings of this Technical Assistant job?
   Ans: This Technical Assistant job has 09:00 AM - 06:00 PM timing.