Provision and configure customer broadband modems or routers (Wi-Fi SSID, encryption, LAN settings, VLAN tagging).
Set up PPPoE, DHCP, static IPs, DNS, port forwarding, and firewall rules.
Configure modems remotely via TR-069 ACS platforms or manually via CLI/Web UI.
Perform firmware upgrades and apply remote troubleshooting.
Monitor modem performance and resolve connectivity or configuration issues.
Configure OLTs for PON services (GPON/EPON/XGSPON), including line profiles and service profiles.
Register and provision ONTs/ONUs with correct serial numbers and profiles.
Create and manage VLANs for internet, VoIP, and IPTV services.
Set bandwidth profiles (QoS) and apply traffic shaping or service limits.
Monitor fiber signal levels (RX/TX), diagnose alarms (LOS, LOF), and replace faulty ONTs or splitters.
Integrate OLT systems with AAA servers (RADIUS) for customer authentication.