Desktop Support Engineer

Key Responsibilities:

• Provide Level 1 support for desktop, laptop, and peripheral issues.

• Install, configure, and troubleshoot operating systems (Windows 10/11), MS Office Suite, antivirus, and standard business applications.

• Assist users with hardware-related issues (printers, scanners, monitors, etc.).

• Handle basic network troubleshooting (LAN, Wi-Fi, IP configuration, DNS).

• Respond to support tickets via phone, email, or ticketing system and maintain proper documentation.

• Setup and manage user accounts, passwords, and access rights (Active Directory/basic knowledge).

• Support installation and configuration of desktops for new employees and assist in system upgrades or migrations.

• Ensure timely resolution of incidents and service requests within defined SLAs.

• Coordinate with Level 2/3 support teams for complex issues or escalations.

• It is a Full Time IT / Hardware / Network Engineer job for candidates with 2 - 3 years of experience.

More about this Desktop Support Engineer job

1. What is the eligibility criteria to apply for this Desktop Support Engineer job?
   Ans: The candidate should be Graduate and above and above with 2 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹24000 per month that depends on your interview. It's a Full Time job in Raigarh.
3. How many working days are there for this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Desktop Support Engineer job?
   Ans: No, there is no fee applicable for applying this Desktop Support Engineer job and during the employment with the company, i.e., Cantik Technologies Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Desktop Support Engineer role?
   Ans: There is an immediate opening of 5 Desktop Support Engineer at Cantik Technologies Private Limited
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this IT / Hardware / Network Engineer job.
8. What are the timings of this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job has 09:00 AM - 06:00 PM timing.