Team Lead (TL) at Flipkart, especially in operations, is responsible for managing a team of delivery executives or sorters, ensuring high-quality shipment sorting and allocation, managing hub operations like opening and closing, training and motivating the team, handling customer escalations, maintaining operational standards, and preparing daily reports and performing ERP transactions. TLs also play a key role in managing resource planning, ensuring cash collection and accounting, and driving team performance to meet operational targets