Telesales Executive

1. Outbound & Inbound Calling

- The candidate will make outbound calls to potential clients and attend

inbound inquiries received through various channels such as marketing

campaigns, references, or databases.

2. Service Explanation & Consultation

- The candidate will explain food license services such as FSSAI Registration,

State License, Central License, Renewal, Modification, and other

compliance services. They will guide clients about the process, required

documents, timelines, and fees.

3. Requirement Understanding

- The candidate will understand the client’s business type, turnover, and

licensing requirements in order to suggest the correct category of food

license.

4. Lead Qualification & Coordination

- The candidate will qualify leads, identify interested clients, and

coordinate or connect them with senior consultants whenever required.

5. Lead Conversion & Sales Closure

- The candidate will regularly follow up with potential clients and work

towards converting inquiries into confirmed business, achieving monthly

targets.

6. Client Relationship Management

- The candidate will maintain professional and polite communication with

clients and ensure a positive customer experience.

7. Follow-up & Record Maintenance

- The candidate will maintain proper records of calls, follow-ups, and lead

status in Excel, CRM, or internal systems.

8. Documentation Coordination

- The candidate will collect basic client details and coordinate with the

internal team for further processing of applications.

9. Reporting

- The candidate will share daily or weekly updates regarding calls,

conversions, and pending leads with management.

• इस फुल टाइम टेलीसेल्स / टेलीमार्केटिंग Job में 6 - 12 महीने का अनुभव वाले उम्मीदवारों की जरुरत है।