We are looking for a Telecalling Team Leader to join our team at Dfly International Private Limited. This role involves managing essential data processes, ensuring accuracy, and providing administrative support. Get a salary of ₹20,000 - ₹30,000 along with career growth opportunities in a collaborative environment.
Key Responsibilities:
Lead and manage a team of tele callers/counselors.
Monitor daily calling activities and team performance.
Ensure achievement of sales, admission, and lead conversion targets.
Provide training, coaching, and motivation to team members.
Track attendance, productivity, and call quality.
Prepare daily, weekly, and monthly performance reports.
Handle escalations and support team members in closing leads.
Coordinate with management to achieve business goals.
Job Requirements:
The minimum qualification for this role is 12th Pass and 1 - 3 years of experience. The position requires strong organizational skills, attention to detail, and the ability to handle multiple tasks.