We are looking for a Telecaller to join our team at Stg Journey India Private Limited. The role involves managing and updating information accurately and efficiently, supporting key data management processes, and performing various administrative tasks. The position offers ₹10,000 - ₹15,000 and opportunities for growth.
Key Responsibilities:
We are looking for a Telecaller to contact clients and provide basic information about our Tour & Travel services. The candidate will be responsible for handling inquiries, sharing company information, and connecting interested clients with the concerned team.
Key Responsibilities
Make and receive calls from clients.
Provide information about the company's travel-related services.
Explain the company's offerings and assist with general inquiries.
Maintain a professional and courteous conversation with clients.
Record client details and update them in the system.
Forward interested clients to the relevant department or executive.
Follow up with clients when required.
Maintain accurate call records and reports.
Required Skills
Good communication skills in Hindi and English.
Polite and professional telephone etiquette.
Basic computer knowledge.
Ability to handle client queries effectively.
Good listening and interpersonal skills.
Qualification
Job Requirements:
The minimum qualification for this role is Graduate and 6 months - 1 years of experience. The role requires excellent attention to detail, high level of accuracy, strong organizational skills, and the ability to manage multiple tasks efficiently. Candidates must be open to 6 days working during the Day shift.