Telecaller

(Female Telecaller Executive Real Estate)

Company: DRR BUILDCON PVT. LTD.

• Department: Tele Sales & Lead Management

• Job Type: Full-Time / Permanent

• Salary: RS15000 - RS18000/- + Attractive Incentives

• Location: Patna, Bihar

• Working Days: Monday to Saturday

About the Role

DRR BUILDCON PVT. LTD. is seeking enthusiastic and result-oriented Female

Telecaller Executives to connect with prospective customers, generate leads,

schedule site visits, and support the sales team in converting prospects into clients.

Key Responsibilities

1. Lead Generation & Calling

● Make outbound calls to prospective buyers and investors.

● Attend inbound enquiries and provide project information.

● Generate and qualify leads through telephonic conversations.

2. Customer Interaction

● Understand customer requirements, budget, and property preferences.

● Provide accurate information about projects, pricing, amenities, and

locations.

● Build and maintain positive relationships with prospective clients.

3. Site Visit Coordination

● Convince interested customers to schedule site visits.

● Coordinate with the sales team for smooth site visit arrangements.

● Follow up with clients after site visits.

4. Follow-Up Management

● Maintain regular follow-ups with interested prospects.

● Communicate through phone calls, WhatsApp, SMS, and email.

● Ensure timely responses to customer queries.

5. CRM & Data Management

● Update lead information in CRM software or Excel sheets.

● Maintain accurate records of customer interactions.

● Track lead status and follow-up activities.

6. Sales Support

● Assist the sales team in achieving monthly targets.

● Share customer feedback and market insights.

● Support promotional and lead-generation campaigns.

Required Skills

● Excellent communication and interpersonal skills.

● Strong convincing and negotiation abilities.

● Good listening and customer-handling skills.

● Basic computer knowledge (MS Excel, Google Sheets, CRM tools).

● Ability to work in a target-driven environment.

● Professional and positive attitude.

Eligibility Criteria

● Minimum Qualification: 12th Pass / Graduate.

● Freshers are encouraged to apply.

● Prior experience in telecalling, telesales, customer service, or real estate

sales will be an added advantage.

● Proficiency in Hindi; knowledge of English is preferred.

Performance Indicators (KPIs)

● Number of calls made per day.

● Qualified leads generated.

● Site visits scheduled.

● Follow-up completion rate.

● Lead-to-customer conversion ratio.

● Customer satisfaction and engagement.

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