We are looking for a Senior Telesales Executive to join our team at Nanosecond Technologies Private Limited(PICE). This role involves managing essential data processes, ensuring accuracy, and providing administrative support. Get a salary of ₹27,000 - ₹35,000 along with career growth opportunities in a collaborative environment.
Key Responsibilities:
· Engage with distributors and retailers to understand their financing needs and explain relevant lending products.
· Provide pre-sales support by handling product inquiries, eligibility checks, and documentation assistance for supply chain finance loans.
· Work closely with the Operations and Credit teams to ensure the timely processing of applications and address customer queries related to approval, documentation, and disbursal.
· Deliver post-sales onboarding, ensuring customers are well-versed with repayment schedules, usage processes, and loan management through the Pice platform.
· Follow up with leads and assist in nurturing them through the conversion funnel, helping drive product adoption.
· Escalate unresolved issues appropriately while maintaining ownership of the customer relationship.
· Stay informed on lending policies, compliance norms, and market trends to better guide customer conversations.
Job Requirements:
· Prior experience in B2C sales, inside sales, or loan processing—ideally in fintech or financial services.
· Strong communication skills in Hindi and English; knowledge of other Indian languages is a plus.
· Ability to manage multiple customer interactions in a fast-paced environment.
· An understanding of retail and distribution finance or prior exposure to SME lending is preferred.
· Tech-savvy with the ability to work on CRM tools, Google Sheets, and digital loan processing systems.