Job Title: Academic Counsellor
Job Summary
We are looking for a dedicated and student-focused Academic Counsellor who will guide students in selecting the right courses, understanding academic pathways, and achieving their educational goals. The candidate will be responsible for counselling prospective students, handling inquiries, and supporting the admissions process.
Key Responsibilities
Provide academic counselling to prospective and current students regarding courses, programs, and career opportunities.
Handle inbound and outbound calls, emails, and walk-in inquiries related to admissions.
Explain course details, curriculum, eligibility criteria, and fee structure.
Assist students in choosing the right program based on their academic background and career goals.
Maintain and update student records and enquiry databases.
Follow up with prospective students to convert leads into admissions.
Coordinate with the admissions team, faculty, and management for smooth enrollment processes.
Participate in admission drives, seminars, and education fairs.
Provide post-admission support to ensure student satisfaction.
Meet assigned admission targets and counselling KPIs.
Required Skills
Strong communication and interpersonal skills
Good persuasion and counselling ability
Ability to handle multiple student inquiries efficiently
Basic knowledge of MS Office / CRM tools
Strong organizational and follow-up skills