A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
15,000 - 30,000 /महीना
Medusind Solution
मकरबा, अहमदाबाद
टेलीसेल्स / टेलीमार्केटिंग में 6 - 60 महीने का अनुभव
फुल टाइम
Key Job Details
Process: International Voice (Inbound/Outbound Support)
Shift: Fixed US/Night Shift
Working Days: 5 Days a week (Fixed Saturday & Sunday Off)
Salary: Best in industry + Performance Incentives
Responsibilities
Handle customer calls professionally to address queries, resolve issues, and provide end-to-end solutions.
Maintain clear communication, active listening, and strong customer relationship standards.
Accurately document call notes and update CRM records in real-time.
Meet defined SLA targets for quality, resolution time, and customer satisfaction.
Eligibility & Requirements
Experience: Minimum 6 months to 1+ years in Voice Process (Domestic or International Voice experience welcome).
Communication: Excellent verbal and written English communication skills.
Flexibility: Comfortable working regular night shifts.
Education: Graduate / Undergraduate (with relevant voice experience).
Perks & Benefits
Fixed weekend offs (Saturday & Sunday).
Both-way cab facility / Home pick & drop (or Travel Allowance).
Clear career progression paths into Quality, Training, and Operations
