Position : Inside Sales
Experience Required : 2+ years
Type : Full-time
Company Website : https://www.theelefant.ai/
Job Description –
1. Lead Conversion:
• Identify and connect with potential customers via phone, email, and social media.
• Convert inbound leads by understanding their needs and providing information on the EleFant's services.
• Actively prospect through cold calling to create new sales opportunities.
2. Sales Development:
• Present the EleFant’s value proposition clearly, highlighting the benefits of the subscription model, such as sustainable play and affordable access to educational toys.
• Handle objections and educate prospects on how the EleFant can enhance their children's play experience.
• Conduct product demos or walkthroughs to demonstrate the app's features.
3. Customer Relationship Management:
• Build and nurture long-term relationships with customers to ensure satisfaction and retention.
• Follow up on leads to keep them engaged and maintain a high level of customer service.
• Upsell or cross-sell additional services, such as premium plans or specialized toy collections.
4. Sales Reporting & CRM Management:
• Maintain accurate records of sales activities and customer interactions in the CRM system.
• Report weekly on sales metrics, pipeline status, and conversion rates.
• Provide feedback on the quality of leads and customer needs to refine sales strategies.
5. Collaboration:
• Work closely with the marketing team to align sales efforts with ongoing campaigns.
• Collaborate with customer support to ensure seamless onboarding and customer satisfaction.
• Participate in team meetings to share best practices and improve sales processes.
Desired Candidate -
1. Strong communication and interpersonal skills.
2. Familiarity with CRM tools and sales tracking software. (Tele CRM)
3. Self-motivated and able to work independently.
4. Passion for sustainability, child development, or educational products is a plus.
5. Minimum 2 years in inside sales (Edtech background preferred)
6. This is an individual contributor role
7. This is a complete target-based business development sales role
Benefits -
1. Competitive salary with performance-based incentives. (No bar for rockstar candidate)
2. Opportunities for career growth and development.
3. Very healthy incentives