A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
15,000 - 20,000 /महीना
Craft & Comfort Studio
अजमेर रोड, जयपुर
टेलीसेल्स / टेलीमार्केटिंग में 6 - 24 महीने का अनुभव
फुल टाइम
Key Responsibilities
1. Lead Management & Communication
Handle inbound inquiries via phone, email, live chat, walk-ins, and digital lead generation platforms promptly.
Conduct outbound calling and follow-ups with prospective students and parents to nurture leads.
Provide accurate and detailed information regarding courses, fee structures, eligibility criteria, admission deadlines, and campus facilities.
2. Counseling & Conversion
Understand students' career goals, academic backgrounds, and aspirations to recommend the most suitable programs.
Conduct face-to-face or virtual counseling sessions to address queries and resolve objections.
Guide applicants step-by-step through the application and registration process, ensuring all documentation is complete.
3. Campus Tours & Events
Organize and lead campus tours for prospective students and visiting parents.
Represent the institution at educational fairs, school visits, career seminars, and open-house events.
4. Data Management & Reporting
Maintain and update lead records, follow-up statuses, and conversion pipelines accurately using CRM software.
Prepare daily, weekly, and monthly reports on lead conversion metrics, application statuses, and enrollment targets.
Qualifications & Skills
Education: Bachelor’s degree in any discipline (Marketing, Communications, Business Administration, or Education preferred).
Experience: [1 to 3+ years] of proven experience in sales, tele-sales, customer service, or student counseling within the education sector.
Communication Skills: Excellent verbal and written communication skills in English and [mention regional languages if required], with strong active listening abilities.
Interpersonal Skills: Persuasive, empathetic, and approachable demeanor with a knack for building rapport with students and parents.
Technical Proficiency: Familiarity with CRM tools, MS Office (Excel/Word), and virtual meeting platforms (Zoom, MS Teams, Google Meet).
