Customer Care Executive

Job Title: Customer Care Executive – Voice & Sales Process

Company: Cogent E-Services Limited

Location: Prestige Shantiniketan, Krishnarajapura, Bengaluru – 560067

Job Type: Full-Time | Work from Office

Experience: 0–3 Years (Freshers & Experienced Candidates Welcome)

Qualification: Minimum 12th Pass

Salary: ₹18,000 – ₹21,000 per Month + Attractive Incentives

Shift: Day Shift

Job Summary

Cogent E-Services Limited is hiring Customer Care Executives for Voice and Sales Processes. This opportunity is ideal for freshers and experienced candidates who possess strong communication skills and are passionate about customer service and sales.

Key Responsibilities

• Handle inbound and outbound customer calls professionally.

• Provide information about products and services.

• Resolve customer queries and concerns effectively.

• Identify customer needs and recommend suitable solutions.

• Promote company services and generate sales.

• Maintain customer satisfaction through excellent service.

• Achieve assigned sales and performance targets.

Eligibility Criteria

• Minimum qualification: 12th Pass.

• Age between 18 and 30 years.

• Good communication skills in English and Hindi.

• Basic computer knowledge required.

• Knowledge of MS Excel preferred.

• Prior experience in Customer Support, Telecalling, Sales, or BPO is an advantage but not mandatory.

Salary & Benefits

• Salary: ₹18,000 – ₹21,000 per month.

• Attractive Performance-Based Incentives.

• Training and Skill Development Programs.

• Career Growth Opportunities.

• Supportive Work Environment.

Required Skills

• Customer Service

• Customer Support

• Telecalling

• Voice Process

• Sales

• English Communication

• Hindi Communication

• Computer Knowledge

• MS Excel

• Problem Solving

Apply now and start your career with Cogent E-Services Limited in a fast-growing Customer Support and Sales environment.

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