A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
18,000 - 30,000 /महीना
Nextgen Infratech Solutions
थाणे (पूर्व), मुंबई
टेलीसेल्स / टेलीमार्केटिंग में 6 - 72 महीने का अनुभव
Full Time
We are looking for a Tele Collections Executive to recover overdue payments through outbound calls. The candidate will be responsible for following up with customers, negotiating repayment commitments, resolving payment-related queries, and ensuring timely recovery while maintaining professionalism and compliance with company policies.
Key Responsibilities
Handle debt recovery by contacting customers and ensuring timely collection of outstanding payments.
Contact customers through calls and follow up on overdue accounts in a professional and courteous manner.
Negotiate payment commitments and maintain positive customer relationships while achieving collection goals.
Update and maintain accurate records of customer interactions, payment status, and collection activities.
Resolve payment-related queries, coordinate with internal teams, and ensure compliance with company policies and confidentiality standards.
Job Requirements:
The minimum qualification for this role is 12th Pass, with 6 months to 6 years of experience. Candidates should possess excellent attention to detail, strong organizational and communication skills. Basic computer knowledge and a customer-focused approach are preferred. This is a 6-day working role in the Day Shift. Candidates willing to work on weekends, if required, will receive additional pay as per company policy.
