टेलीसेल्स एडमिशन काउंसलर

JOB TITLE: ADMISSION COUNSELOR

LOCATION: Thane, Nerul, Dadar & Andheri

ABOUT NETTECH INDIA:

• Nettech India is seeking an experienced Admission Counselor with managerial capabilities to lead counseling operations, drive admissions, manage a team of counselors, and support overall branch growth.

• The ideal candidate should be highly motivated, target-driven, and experienced in managing teams within the education or training industry.

KEY RESPONSIBILITIES:

1. Counseling & Sales:

• Handle walk-in and telephonic inquiries professionally and convert leads into admissions.

• Provide accurate course information, career guidance, and training path recommendations to students and working professionals.

• Understand student needs and propose suitable programs offered by Nettech India.

• Achieve monthly and quarterly admission targets.

  2. Managerial & Team Leadership:

• Manage, mentor, and supervise a team of education counselors.

• Monitor team performance, set targets, and ensure achievement of daily/weekly sales goals.

• Conduct regular training sessions for counselors to improve counseling and sales skills.

• Oversee daily operations of the counseling department and ensure smooth workflow.
  

  3. Operations & Reporting:

• Maintain updated records of inquiries, follow-ups, conversions, and student documentation.

• Prepare MIS reports, sales forecasts, and performance dashboards for management review.

• Coordinate with academic trainers, marketing teams, and center managers for seamless operations.

• Implement strategies to improve conversion rates, walk-ins, and brand presence.

  
  4. Customer Relationship Management:

• Ensure high-quality counseling experience and customer satisfaction.

• Handle escalations, resolve student concerns, and manage post-admission support.

• Build long-term relationships with students, corporate clients, and academic partners.

  
  REQUIRED SKILLS AND QUALIFICATIONS:

  EDUCATIONAL BACKGROUND:

• Bachelor's degree in Computer Science, IT, or related field (preferred).

• Graduate/PG in any discipline (MBA preferred).

  
  EXPERIENCE:

• 1-3 years of experience in educational counseling, preferably in institutes offering IT, technical, or professional training.

  
  SKILLS:

• Experience in EdTech, training institutes, or skill development organizations.

• Strong team management and leadership skills.

• Excellent communication, presentation, and interpersonal abilities.

• Proven track record of meeting sales or admission targets.

• Ability to manage pressure, lead by example, and motivate team members.

• Strong understanding of career trends, IT certifications, and training programs (preferred).

• इस फुल टाइम टेलीसेल्स / टेलीमार्केटिंग Job में टेलीसेल्स / टेलीमार्केटिंग में 6+ महीने का अनुभव वाले उम्मीदवारों की जरुरत है।