Company Name - Fairdebt Solutions Pvt Ltd.
Address - D-12, Global FPO Building, sector 3 Noida
Working Days - 6 days in a week
Office Timing - 9 am to 6 pm
Key Responsibilities
Make outbound calls to customers regarding overdue payments.
Follow up with customers and negotiate repayment plans within company guidelines.
Achieve daily, weekly, and monthly collection targets.
Update customer interactions and payment commitments accurately in the CRM/system.
Resolve customer queries professionally and provide appropriate payment solutions.
Ensure all collection activities comply with company policies and regulatory guidelines.
Coordinate with internal teams to resolve customer concerns affecting collections.
Maintain high standards of customer service while ensuring timely debt recovery.