टेलीसेल्स करियर काउंसलर

Career Counsellor – Job Opportunity

Company: Digital Bhartia School

Location: Delhi NCR / [Insert Exact Location]

Employment Type: Full-Time

Salary: ₹8,000 – ₹18,000 In-Hand

Experience: 6 Months – 3 Years

Education: Graduate & Above

About the Role

Digital Bhartia School is looking for a Career Counsellor to guide students and working professionals in choosing the right courses and career paths in the field of Digital Marketing, Data Analytics, Data Science, Technology and other professional skill-development programs.

The selected candidate will be responsible for understanding prospective students' career goals, explaining suitable courses, following up with enquiries, maintaining lead and student records, and supporting the admissions process.

The ideal candidate should have excellent communication and counselling skills, a positive attitude, strong follow-up abilities and an interest in education, training and career development.

Key Responsibilities

Counsel prospective students and working professionals regarding available courses and career opportunities.

Understand a student's education, experience, interests, career goals and learning requirements.

Recommend suitable courses based on the candidate's career objectives and eligibility.

Explain course curriculum, duration, fees, learning methodology, certification, career opportunities and other relevant details.

Handle enquiries received through phone calls, WhatsApp, website, social media, online forms and other channels.

Follow up with prospective students through calls, WhatsApp and other appropriate communication channels.

Maintain accurate records of leads, counselling interactions, follow-ups and admissions.

Update and manage student/lead information in CRM systems, Google Sheets or other internal tools.

Track follow-up schedules and ensure that prospective students receive timely communication.

Convert qualified enquiries into course admissions through effective counselling and relationship management.

Coordinate with the academic and admissions teams to ensure a smooth student onboarding process.

Assist students with course-related queries before and during the admission process.

Maintain confidentiality of student and prospect information.

Prepare daily/weekly reports related to enquiries, follow-ups, counselling and admissions.

Identify common student concerns and provide feedback to the management team.

Maintain a professional and positive relationship with students and parents.

Participate in counselling activities, seminars, workshops, career events and admission campaigns when required.

Courses You May Counsel For

The counsellor may be required to guide students regarding programs such as:

Digital Marketing

Advanced Digital Marketing

Performance Marketing

SEO

Social Media Marketing

Google Ads & Meta Ads

Data Analytics

Data Science

Data Engineering

Excel & Advanced Excel

SQL

Python

Power BI

AI & Emerging Technology Programs

Other professional skill-development programs offered by Digital Bhartia School

Candidate Requirements

Minimum qualification: Graduate or above.

6 months – 5 years of experience in career counselling, education counselling, inside sales, admissions, tele-calling or a related role.

Excellent verbal and written communication skills.

Strong interpersonal and counselling abilities.

Good listening and convincing skills.

Ability to understand student requirements and recommend appropriate courses.

Strong follow-up and lead-management skills.

Comfortable communicating with students and working professionals over phone and WhatsApp.

Basic knowledge of computers, Google Workspace and MS Office.

Ability to maintain accurate records and update CRM/lead management systems.

Strong organisational skills and attention to detail.

Ability to manage multiple enquiries and follow-ups simultaneously.

Professional, positive and student-focused approach.

Preferred Skills

Candidates with experience or knowledge in the following areas will have an added advantage:

Education Counselling

Career Counselling

Inside Sales

Lead Generation & Lead Management

EdTech / Training Institute

CRM Management

Digital Marketing

Data Analytics / Data Science

WhatsApp Business

Google Sheets

Tele-calling

Admission Counselling

Key Performance Areas

The role may be evaluated based on:

Number of enquiries handled

Counselling quality

Follow-up effectiveness

Lead-to-admission conversion

Student experience

Follow-up and CRM discipline

Accuracy of lead/student data

Monthly admission performance

Compensation & Career Growth

In-Hand Salary: ₹8,000 – ₹18,000 per month

The position offers an opportunity to develop a career in education counselling, student admissions, inside sales and professional training services.

High-performing candidates can progress into roles such as:

Career Counsellor → Senior Career Counsellor → Admission Manager → Centre/Branch Manager

Who Should Apply?

This opportunity is suitable for:

Career Counsellors

Education Counsellors

Admission Counsellors

Academic Counsellors

Inside Sales Executives

Student Relationship Executives

Tele-calling Executives

EdTech Sales/Counselling Professionals

Candidates with experience in training institutes or educational organisations

Graduates looking to build a career in education counselling and admissions

How to Apply

Interested candidates can fill out the Instant Form to check eligibility and receive complete job details.

Shortlisted candidates will be contacted for the next stage of the recruitment process.

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