A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
20,000 - 25,000 /महीना
Campus Zest
5 वें चरण जेपी नगर, बैंगलोर
टेलीसेल्स / टेलीमार्केटिंग में 0 - 1 वर्षो का अनुभव
Full Time
Role Overview
Guide students through their educational journey, including course selection, career planning, and personal development. Serve as a liaison between students and the institution, ensuring applications are completed, processed, and finalized. Primarily contact prospective students via phone to enroll them in Campus Zest programs.
Key Responsibilities
· Conduct outbound calls to generate leads and inform prospects about courses, fees, and admissions.
· Provide counseling on program details, career paths, and suitable course selections based on student profiles.
· Assist with academic planning, major selection, and alignment with student strengths and goals.
· Connect students to resources like financial aid and mental health support.
· Address personal or social challenges impacting decisions.
· Manage confidential student records and interactions.
· Facilitate enrollments, paperwork, and follow-ups to secure admissions.
· Handle inbound queries and maintain updated student data.
· Stay informed on academic trends, offerings, and industry needs.
Required Skills
· Active listening and empathy
· Strong communication and interpersonal skills
· Problem-solving and critical thinking
· Knowledge of educational programs and policies
· Customer service and sales aptitude
· Resilience under pressure and rejection
· Organizational skills with attention to detail
· Familiarity with MIS systems
