About Us
Riderz Planet is a motorcycling superstore built by riders, for riders. From bikes to gear, spares to accessories, we’re the one-stop destination for the riding community.
Role Summary
We’re looking for a passionate motorcyclist to join our floor team. You’ll drive sales, manage stock, and make sure every rider who walks in leaves with the right bike, gear, and a smile.
Key Responsibilities / KRAs
1. Sales
- Hit monthly targets across bikes, riding gear, helmets, accessories, and spares
- Understand rider needs and recommend the right products for their bike, budget, and terrain
- Handle billing, finance/EMI options, and close sales confidently
2. Stock Management & Ordering
- Monitor daily stock of bikes, gear, and accessories on display and in warehouse
- Raise POs with brands/distributors and track inward shipments
- Ensure visual merchandising, correct tagging, and monthly stock audits
3. Customer Query Handling
- Answer walk-in, phone, and WhatsApp queries on models, sizing, compatibility, pricing
- Arrange test rides and explain bike/gear tech in simple terms
- Track and follow up on hot leads and pending deliveries
4. Customer Satisfaction
- Own the end-to-end experience: from first hello to after-sales/service support
- Handle warranty claims, fitment issues, and service bookings smoothly
- Build long-term relationships with local rider clubs and communities
5. Bikes & Gear Knowledge
- Stay updated on motorcycles, riding gear, accessories, and new launches
- Advise on product compatibility, safety standards, maintenance, and upgrades
- Basic understanding of workshop/servicing helps
6. Interactive In-Store Experience
- Keep the store lively: product demos, rider meetups, event days, festive setups
- Proactively engage customers, share riding stories, and build the Riderz Planet vibe
- Support content for social media — reels, photos, customer testimonials
Who We’re Looking For
- Experience: 1-2 years in retail sales. Motorcycling/auto/2-wheeler background preferred
- Skills: Great communication in Hindi & English. Basic billing/computer skills
- Knowledge: Genuine passion for motorcycles and riding gear. Knows his/her bikes
- Attitude: Rider-first mindset, target-driven, team player, enjoys being on the shop floor