Assist in the installation, configuration, and maintenance of network hardware (routers, switches, firewalls) and related services.
Monitor network performance and availability, responding to alerts and escalating issues as necessary.
Perform basic troubleshooting of LAN/WAN connectivity, hardware, and user access problems.
Manage network documentation, inventory, and configuration backups.
Provide support for IP addressing, DNS, DHCP, and basic security tasks.