Job Description: Customer Sales Specialist
(CSS)
Job Title: Customer Sales Specialist (CSS)
Grade: L0
We are looking for Customer Sales Specialists to introduce and sell a range of
home and lifestyle products to potential customers. The product portfolio
includes Water Purifiers, Water Softeners, Vacuum Cleaners, Air Purifiers, and
Pet Grooming Kits.
Key Responsibilities
● Contact potential customers, schedule appointments, and deliver engaging
product demonstrations at customer residences.
● Build and maintain positive relationships with customers to ensure
satisfaction and loyalty.
● Work with digital leads received through online platforms and call centres.
● Maintain a detailed understanding of the company’s products and services.
● Develop and manage a database of potential customers.
● Achieve and exceed sales targets through prospecting, referrals, and
● Ensure that customers are clearly informed about product features,
pricing, and benefits.
● Provide excellent post-sale customer service.
● Manage customer ID creation and order collection processes.
● Participate in BTL marketing activities such as trade shows, society
engagement programs, and exhibitions.
● Stay updated on new industry developments and product innovations.
Educational Qualification and Experience Required
● Qualification: HSC / ITI / Diploma / Degree
● Experience: 6 months of field sales experience preferred
● Target Industries: DTH, Telecom, BFSI, Insurance, Internet Service
Providers, Tourism, etc.
● Fresher-Friendly: Freshers with the right attitude, communication skills,
and passion for sales are encouraged to apply.
Skills and Attributes Required
● Strong networking, negotiation, and customer-handling skills
● Excellent communication and interpersonal abilities
● Pleasant and confident personality
● Willingness to learn and grow in a sales-driven environment
● Fixed Salary: ₹14,000 per month
● Incentives: Performance-based (earning potential of ₹39,000–₹86,000 per
month on average)
● Benefits:
○ Medical Insurance
○ Provident Fund (PF)
○ Bonus
○ Leave Encashment
○ Gratuity
○ Referral Bonus
○ ESIC
○ Opportunity for foreign travel
Training Provided
Comprehensive training will be provided by a team of experts, covering:
● Selling skills
● Product knowledge
● Functional and behavioural training
● Customer handling and relationship management
Other Requirements
Available Work Locations
● Ahmedabad
● Borivali
● Nashik
● Pune (Kasarwadi)
● Baroda
● Santacruz
● Mulund
● Thane