Job Title: Team Leader – Collection Telecaller
Location: Vrindavan Society, Thane West
Job Summary:
We are seeking a proactive and experienced Team Leader to manage our Collection Telecaller team. The role involves supervising telecallers, driving collection targets, and ensuring effective customer communication.
Key Responsibilities:
Lead and manage a team of collection telecallers.
Allocate daily calling tasks and monitor performance.
Ensure achievement of weekly and monthly collection targets.
Requirements:
1–4 years of experience in collections/telecalling.
Ability to manage targets and motivate a team.
Knowledge of collection processes and customer handling.
Basic proficiency in MS Office (Excel, Word).
Key Skills:
Team management
Communication & negotiation
Problem-solving
Target orientation
Reporting & analysis
Contact us : 7977619044