A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
14,000 - 18,000 /महीना
Roche International
थाणे वेस्ट, थाणे
ग्राहक सहायता / टेलीकॉलर में 0 - 1 वर्षो का अनुभव
फुल टाइम
Handle customer inquiries and service-related queries.
Coordinate with customers for vehicle service appointments and follow-ups.
Make reminder calls for upcoming and pending services.
Take customer feedback after vehicle servicing.
Handle customer complaints and coordinate with the Service Advisor/team for resolution.
Maintain customer records and update service-related information.
Inform customers about service offers, maintenance schedules, and promotions.
Ensure a smooth customer experience throughout the service process.
Coordinate with the service and workshop teams for timely updates.
Prepare daily calling and follow-up reports.
