A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
10,000 - 18,000 /महीना
Growup
घर से काम
ग्राहक सहायता / टेलीकॉलर में 0 - 6 महीने का अनुभव
घर से काम
पार्ट टाइम
कॉन्ट्रैक्ट
Key Responsibilities:
Handle coustomers calls in professional and efficient manner . Address coustomers queries, concerns, and complaint with a problem - solving approach . Maintain Accurate records of coustomer interaction and follow -ups . Provide timely and relevant information to coustomer to resolve their issues . Work collaboratively with other teams to escalate and resolve complex issues .Meet performance target, including call handling time, coustomer satisfaction,and issue resolution ratesJob Requirement:
The minimum qualification for this role is Minimum Qualification and Experience Range. You will be responsible for resolving coustomer complaint, offering relevant information, and escalating complex issues to the appropriate department when necessary. candidate must be open to a working days week during the shift Type shift.
