Company: DRAVYAX INDIA PRIVATE LIMITED
We are looking for a Telecalling Executive to join our team at Dravyax India Private Limited. This role offers a professional work environment with opportunities for learning and career growth.
Manage incoming and outgoing customer calls in a professional manner
Respond to customer enquiries, complaints, and concerns with a problem-solving approach
Provide accurate and relevant information related to industry services
Maintain call records and follow-ups
Offer timely solutions to resolve customer issues
Coordinate with team members and escalate complex cases to the concerned department
Meet performance metrics such as call handling time, customer satisfaction, and resolution rates
Minimum Qualification: 2nd Year Pass
Experience: Fresher Only
Salary: ₹8,000 – ₹15,000 per month (Salary will be credited to bank account)
Candidates must be comfortable working as per the assigned working days and shift schedule