A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
15,000 - 25,000 /महीना*
Vkk Healthcare Private Limited
सेक्टर 3, नोएडा
₹5,000 इनसेंटिव्स शामिल
ग्राहक सहायता / टेलीकॉलर में 0 - 1 वर्षो का अनुभव
फुल टाइम
Manage incoming and outgoing customer calls in a professional and courteous manner.
Respond to customer inquiries, complaints, and concerns with a solution-oriented approach.
Understand customer issues and provide accurate, timely, and relevant information.
Resolve customer concerns effectively while maintaining a high standard of service.
Record customer interactions and maintain accurate follow-up details.
Follow up with customers to ensure their concerns have been addressed.
Collaborate with internal teams to escalate and resolve complex customer issues.
Meet key performance metrics, including call handling time, customer satisfaction, and resolution rates.
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