Pay: ₹20,000.00 - ₹40,000.00 per month
Job description:
Only apply if you can commute to this job location (Thane and Bhiwandi Candidates Preferred)
6 Days working
Profile:- Sales Support Executive
Job Responsbilities
1. Routine Customer Communication
● Respond to standard inquiries.
● Send PI, PO acknowledgments, shipment updates.
● Confirm delivery timelines with logistics.
● Update customers on payment, dispatch status, and documents.
2. Order Processing
● Prepare PI based on Sales Coordinator inputs.
● Check stock with stores.
● Coordinate procurement requests. (Price / Delivery)
● Request logistics for freight / booking / delivery related matters.
● Ensure payment clearance with accounts.
3. Documentation & Records
● Maintain all excel / Gsheet files.
● Keep CRM or Excel trackers updated daily.
4. Follow-Up & Coordination
● Follow up internally with:
o Procurement for lead times/delivery
o Stores for stock readiness/packing planning & status monitoring
o Logistics for freight schedules / in transit shipments / shipping documents
o Accounts for payment clearance, debtor correct record
● Follow up with customers for PO, PI confirmation, pending info.
5. Execution of order on committed date
6. Administrative Tasks
● Maintain order status sheets.
● Update shipment schedules.
● Track pending documents.
● Keep the customer master list updated.
Requirement
Bachelor’s degree in Business Administration, Commerce, or related field.
2-5 Years of experience in sales support, back-office operations, or coordination roles
Experience in manufacturing, trading, or industrial product companies.
Hands-on experience with CRM tools (Zoho CRM preferred).
Work Location: In person