कस्टमर सपोर्ट एग्जीक्यूटिव

Key skill requirement: BSc graduate with atleast 1 year experience, must know Malayalam language

About Company: Watch Your Health (WYH) is a prominent HealthTech provider in the Indian healthcare space since 2015, providing hi-end B2B customized wellness solutions to insurance companies, Pharma companies, Hospitals and Path Labs. We are partners to these companies who reward healthy behaviour & innovatively driving Client Engagement & Digital Wellness of its customers. All our tech solutions are entitled to patient engagement and patient support.

Job Summary:

Watch Your Health is looking for a motivated Customer care executive to join our team for Patient Support Program. The role involves reaching out to patients, resolving the customer queries related to the specific product, update the CRM as per expectations.

Key Responsibilities:

• Make outbound calls to patients from the provided database.

• Educate them about the Patient Support Program

• Build rapport with patients and address any queries.

• Maintain call records and follow up as needed.

Requirements:

• Graduate in any Science

• Fluency in Tamil/ Malayalam language . Hindi and English.

• Experience in tele calling /customer service preferred, but freshers are welcome.

• Good communication and persuasion skills.

• Comfortable working from the Thane office.

• Immediate joiners preferred.

Why Join Us?

• Fixed salary + performance-based incentives.

• Growth opportunities within the company.

• Supportive work environment.

If you have excellent communication skills and enjoy interacting with people, we’d love to hear from you!

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में ग्राहक सहायता / टेलीकॉलर में 2 - 6 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।