Job Title: Customer Support Executive
Location: Thane West
Salary: ₹15,000 – ₹25,000 per month
Job Description:
We are looking for a Customer Support Executive to join our team in Thane West. The ideal candidate will be responsible for handling customer queries, providing accurate information, and ensuring a high level of customer satisfaction.
Key Responsibilities:
Handle inbound and outbound customer calls
Respond to customer queries via phone, email, or chat
Resolve customer complaints in a timely and professional manner
Maintain records of customer interactions and transactions
Provide product/service information to customers
Follow up with customers to ensure issue resolution
Requirements:
Good communication skills (Hindi, English, Marathi preferred)
Basic computer knowledge
Customer-focused attitude
Ability to handle pressure and multitask
Prior experience in customer support is a plus
Working Hours:
10:00 AM to 7:00 PM (may vary depending on company)